Reviews
UPDATE to review: Stopped working after first use
UPDATE: I contacted the seller and explained what had happened. They said the detector should not have failed as it was waterproof and said they would send me a replacement. I had to contact them a second time after not receiving the replacement within a month. I received the replacement today and the seller was apologetic about the delay and they were willing to help with any issues. The detector works well and the grandkids were thrilled with it. I have changed my rating to 4 stars.
Previous review. This item was defective and stopped working after the first use at the beach. I contacted the amazon associate twice and they connected me with the manufacturer on the line. The manufacturer promised to send a replacement both times, but nothing was ever sent. Now, Amazon is saying they are not responsible, even though this item was "fulfilled by amazon". I will try again with another associated and have also contacted the manufacturer again. This item failed with the first use and now no one is standing behind this product.
Previous review. This item was defective and stopped working after the first use at the beach. I contacted the amazon associate twice and they connected me with the manufacturer on the line. The manufacturer promised to send a replacement both times, but nothing was ever sent. Now, Amazon is saying they are not responsible, even though this item was "fulfilled by amazon". I will try again with another associated and have also contacted the manufacturer again. This item failed with the first use and now no one is standing behind this product.
11/02/2024
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